Hello,
Thank you for your kind patience as we prepare your order.
We run pre-order system where items are prepared only after payment has been made.
Shipping usually takes 7 to 10 working days for international delivery, if your order contains out-of-stock items, then it may take few extra days for preparation.
EMS tracking information will be available once items are dispatched, takes maximum of 4 days to reach your doorstep.
All items are shipped with following tracking number(s)
EM395939575KR
Order Number: 20150615-0001569
International packages require signature from the recipient, please keep track of your parcels to avoid any returns due to your absence.
You can see detailed tracking information in following links.
Worldwide Tracking: http://www.track-trace.com/post
Local Post Tracking: https://www.usps.com/customer-service/customer-service.htm
International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the country of destination.
All related fees are the responsibility of the recipient.
If the recipient refuses to receive the parcel, the products will be returned to Korea and will not be shipped again.
All related costs (return shipping, etc.) will be deducted from the refund.
Once again, thank you for shopping with us!
Let us know if you have trouble receiving the package!
Regards,
Marcy
[ Original Message ]
Good day,
Thank you for patiently waiting.
Items in your order [order number 20150615-0001569] is currently in preparing status.
Shipment of the item may vary depending on the place.
Delivering process takes 10 working days.
You will receive a notification e-mail when your order is dispatched, which includes a tracking number for the parcel.
You may also track the status of your items using your Bellissima account just visit My Page - Order Status.
Your patience is much appreciated.
For further inquiries you can always email us back.
Have a great day.
Marcy
[ Original Message ]
Hello,
Thank you for your email
We will be forwarding your concern to one of our Korean-speaking agents for assistance.
We will get back to you as soon as feedback is provided.
We appreciate your patience and understanding regarding this matter.
To ensure that you will be assisted immediately, please write to us in English
Regards,
Marcy
[ Original Message ]
드레스 오더했는데,
아직 배송도 안된거같아서요.
언제쯤 받을수있을까요?
EMS Tracking number 
Ellen Yoo
2016-08-04
EMS Tracking number 
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